TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021
Everything went fine
Average Score (143 reviews):5
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TaosYEAR:2024
Anticipated needs and was ready with a solution. Thorough service with exceptional communication. Everything completed in a timely manner. Cart was cleaned during service and having Uber rides is a game changer!!
TYPE:ServiceMODEL:AtlasYEAR:2023
Kind and quick service. I love the video explaining the conditions of the car, I imagine as time goes on it will make it easier to understand when repairs are needed. It is hard to schedule online on a smartphone though.
TYPE:ServiceMODEL:JettaYEAR:2018
TYPE:ServiceMODEL:AtlasYEAR:2018
Great customer service
TYPE:ServiceMODEL:AtlasYEAR:2020
Able to get in quickly for an appointment, easy process, friendly service.
TYPE:ServiceMODEL:AtlasYEAR:2024
Emelee at the front desk at service is the BEST!!!! Shes great! I love the texting communication and the easy drop off and pick up.
TYPE:ServiceMODEL:AtlasYEAR:2018
The service was great. I was a little disappointed with how they handled my issue with my usb not working. It still doesn’t work, but they insisted it worked for them. I’ve tried numerous cords and different phones. I think they just quickly plugged it in and didn’t really investigate. It’s ok though. I found a work around. I just thought they fell a little short there. I don’t think the electronics in the middle console are the main reason for maintenance.
TYPE:ServiceMODEL:TiguanYEAR:2024
TYPE:ServiceMODEL:TaosYEAR:2024
Service adviso0r Emmalee was great.0