Average Score (143 reviews):5

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

143 Ratings

5 Average

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  • Brenda H.07-30-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

  • Lynne F.07-29-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

  • Lauren F.07-27-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Everyone was easy going, personable, no pressure and didn't try to sell me on a vehicle I didn't come in looking for

  • Kimberly G.07-27-2025

    TYPE:SalesMODEL:JettaYEAR:2025

  • Donna W.07-25-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Everything was perfect great experience thank you

  • Alaskar S.07-24-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    West Springfield Farhers & Sons has done all requested services timely with attached video showed the work. In addition, they found a bubble on the passenger side wheel that needed replacement. Well done!

  • Michelle A.07-07-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

  • Heather F.07-06-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    The sales person Manny showed me the vehicle/vehicles that I was interested in. Gave me options and helped me make the best decision for what I was looking for.

  • Steven H.07-04-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Everyone at Fathers & Sons is terrific! Sales, Service, and even the Managers have done everything in their power to ensure my experience there is top-notch. They really care about their first-time customers and repeat customers. In my dealings with them, I have always been treated fairly and with respect. I highly recommend them to anyone who is in the market for a VW.

  • Michael M.06-30-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Great job, very helpful