Average Score (143 reviews):5

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

143 Ratings

5 Average

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  • Robert K.10-03-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Brian B.09-26-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Thorough, efficient,pleasant!

  • Jane T.09-24-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    It was an excellent experience. I was treated with respect and provided with the education need to assist me in making my decision to lease a 2025 Tiguan.

  • Jennifer N.09-22-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    I was waited on right away. Kept informed of the progress and any suggested services, and they offered me a ride home and a pick up for the return but I didn't need a ride this time. I was overall pleased with the treatment, knowledge and information I received. Father and Son's never disappoints when it comes to great customer service!!

  • Reda I.09-22-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    VW service representative is Excellent

  • Joel B.09-21-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    My service was great, you got me in when I needed to! Emmalee was amazing like always

  • James F.09-14-2025

    TYPE:ServiceMODEL:ID.4YEAR:2025

    Personable and professional reception agent. Understood my issue and provided a timeline for it's resolution

  • Michael B.09-12-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    My opinion is based on the consistently world class personal service I’ve received. Specifically Emmalee, a service manager at Father’s & Son’s VW

  • Darcy W.09-11-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

  • Christopher H.09-08-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    I have bought several cars with this dealership and they are always supportive, responsive, and helpful. Manny, Mike and Jason were all great at helping me. And, a shout out to Emalee in service!